Frequently asked questions

What type of hair does KNGDM Beauty offer?

We offer 100% RAW human hair, sourced ethically and selected strand-by-strand for superior quality. Our RAW XR textures include Body Wave, Deep Wave, Loose Wave, Straight, and Burmese Curly

What does “RAW hair” mean?

RAW hair is completely unprocessed—no steam patterns, no chemical treatments, no synthetic blends. It’s sourced from a single donor, making it the highest-quality hair on the market.

How long does your hair last?

With proper care, our RAW hair lasts 3+ years. Many customers wear the same bundles for years with regular maintenance.

Does the hair shed or tangle?

Minimal shedding is normal for all human hair, but RAW hair has full cuticle alignment, making tangling extremely rare with proper care.

Can I color or bleach the hair?

Yes! Our RAW hair lifts beautifully and safely when handled by a professional colorist.

How long is processing time?

All orders take 2–4 business days to process before shipping.

How long does shipping take?

Standard shipping typically takes 3–5 business days.

Express options are available at checkout.

Do you offer local pickup?

If this becomes an option in the future, we will announce it on our Instagram: @kngdmbeauty.

Can I cancel my order?

Orders may be canceled within 12 hours, only if processing has not started.

How should I prepare my hair before installation?

Always co-wash the bundles with a sulfate-free conditioner to enhance softness and remove storage residue.

Do I need to use special products?

Yes — use:

✔ Sulfate-free shampoo

✔ Moisturizing conditioner

✔ Lightweight serums or oils (sparingly)

✖ Avoid heavy products that cause buildup

How often should I wash the hair?

Every 1–2 weeks, depending on product use and styling.

Can I use heat tools?

Yes, but we recommend using heat protectant to preserve longevity.

How do I maintain curly textures?
  • Use water + leave-in conditioner
  • Detangle gently with a wide-tooth comb
  • Avoid brushing dry curls
Do you offer wigs?

We specialize in both RAW bundles and wigs!

Can I install the hair myself?

Professionally installed hair provides the best longevity and appearance, especially for RAW textures.

What payment methods do you accept?

We accept:

Debit/credit cards

PayPal

Shop Pay

Apple Pay

Google Pay

Do you offer payment plans?

Yes! Shop Pay Installments is available at checkout for qualifying customers.

CONTACT US

For any questions or support, please reach out:

support@kngdmbeauty.com

Instagram: @kngdmbeauty

We’ll respond within 24–48 business hours.